Sony KDL-40NX723 review

The Sony KDL-40NX723 is let down by dim images and horrible sound Tested at £1300

What Hi-Fi? Verdict

Undermined by one significant flaw, this Sony’s nothing like as good as it could be

Pros

  • +

    Good-looking

  • +

    long spec-list

  • +

    motion-handling and detail levels are among the best

Cons

  • -

    Only displays meaningful contrast under duress

  • -

    sounds truly horrible

Why you can trust What Hi-Fi? Our expert team reviews products in dedicated test rooms, to help you make the best choice for your budget. Find out more about how we test.

It’s just as well, given the price-tag, that the Sony KDL-40NX723 looks expensive. Less than 3cm deep, fronted by a single sheet of Gorilla glass (www.corninggorillaglass.com) and impeccably finished, it’s undeniably a desirable object.

And it has the specification to match: Freeview HD, 3D, edge-arrayed LED backlighting, integrated wireless LAN giving painless access to Qriocity, iPlayer and a stack on social networking possibilities, Skype-ready… it is, as they say in the motor trade, fully loaded.

There are no 3D glasses included in the price, however – that, apparently, is asking too much.

One worryingly major flaw
Like the majority of Sony TVs, the NX723 benefits from comprehensive on-screen menus and a logical remote control. Set-up is straightforward – in fact, the Sony’s performance dictates that there’s really only one way to set it up.

That’s this screen’s biggest failing, so we may as well get it out of the way now: while the NX723’s picture-making ability is never in doubt (it handles motion beautifully, describes textures brilliantly and delivers a stack of detail regardless of source or circumstances) the images it serves up are noticeably and irritatingly dim.

The journey from dark to bright is a short one, and consequently contrasts just don’t have any punch. The only way to remedy this to set the picture mode to ‘vivid’ – this puts a rocket up the NX723 to the extent that its contrasts bear comparison with every other screen in the test.

The downside to that, though, is that you’ve no access to the Sony’s ample picture-finessing options in ‘vivid’ mode, so all the clever Sony algorithms you’ve paid for can never be utilised.

3D pictures low on crosstalk
This, as you can imagine, is a pity. Its overarching dimness aside, the NX723 is an accomplished device. 2D Blu-ray pictures are detailed, movement is stable in the way mountains are stable, edges are solidly defined and colours (other than bright ones) convince.

This is all true of Freeview HD images. They’re composed, lavishly detailed and are moved around with assurance. Even upscaled DVD content enjoys impressive detail levels, and the Sony fights hard against the softness that’s endemic in some rivals’ upscaled pictures.

3D movies are low on crosstalk and high on detail, too, but the inherent dimness of 3D images combines terribly with the NX723’s own weak contrasts to produce pictures that could conceivably make you believe you’re developing cataracts.

The autonomous ramping up of backlighting and contrast with 3D content compensates only partially.

As for sound, the Sony stands out as quite the hardest, most sibilant and least enjoyable listen we've heard in a while. Combined with the shortcomings in contrast described, it’s impossible to find more than three stars for the NX723.

For once, Sony has succeeded in snatching defeat from the jaws of what might have been victory.

See all our TV Best Buys

Follow whathifi on Twitter

Join whathifi on Facebook

What Hi-Fi?

What Hi-Fi?, founded in 1976, is the world's leading independent guide to buying and owning hi-fi and home entertainment products. Our comprehensive tests help you buy the very best for your money, with our advice sections giving you step-by-step information on how to get even more from your music and movies. Everything is tested by our dedicated team of in-house reviewers in our custom-built test rooms in London, Reading and Bath. Our coveted five-star rating and Awards are recognised all over the world as the ultimate seal of approval, so you can buy with absolute confidence.

Read more about how we test

Latest in Televisions
LG C5 55-inch OLED TV
Now is a great time to buy a new OLED TV, but not a 2025 model
Sony Bravia 8 65-inch OLED TV
Philips OLED810 vs Sony Bravia 8: how do they compare?
An illustration showing four OLED panels stacked on top of one another and displaying a sunset scene
Primary RGB Tandem OLED TV tech explained: how it works, why it’s better than MLA and how it compares with QD-OLED
Samsung QN990F on a white media unit with a grey curtain in the behind it and soundbar in front
Samsung QN990F 8K TV
LG C5 55-inch OLED TV
Should you pre-order the LG C5? This five-star OLED TV is excellent, but there is a catch
LG C5 55-inch OLED TV
LG C5 vs Samsung S95F: which 2025 OLED TV should you buy?
Latest in Reviews
JBL SA550 integrated amplifier
JBL SA550 Classic
iFi Zen Phono 3 phono stage
iFi Zen Phono 3
Google TV Streamer video streamer
Google TV Streamer
Samsung QN990F on a white media unit with a grey curtain in the behind it and soundbar in front
Samsung QN990F 8K TV
Elac Debut 3.0 DB53 standmount speakers
Elac Debut 3.0 DB53
 iFi Zen DAC 3 digital-to-analogue converter
iFi Zen DAC 3