UPDATE: Sony releases firmware fix for sound dropout on BDP-S370 Blu-ray player

Sony BDP-S370

Sony's long-awaited firmware fix to resolve sound drop-out on its BDP-S370 Blu-ray player will be released later today, the company has confirmed.

The M03.R.694 upgrade will be available on disc initially, so customers should contact the Sony Customer Support website to ask for a disc to be posted to them.

Sony says it hopes to make the upgrade available via download to web-connected players in the near future.

See this thread on our Forums for Sony's official response to this issue.

Published 29.06.10

There's a thread running on our Forums about sound dropout on Sony's BDP-S370 Blu-ray player when connected to certain Sony TVs.

We've contacted Sony which is aware of the problem. The company's technical guru, Eric Kingdon, has confirmed a firmware upgrade is on the way to fix the problem.

It should be available next week, either as a download to web-connected players or in the form of a disc in the post for other users, and those with problems can contact Sony's customer service people, who are aware of the problem and the fix on the way.

Sony says it will confirm to us when the new firmware is available, and will give us a version number at that time.

Follow whathifi.com on Twitter

Latest in Blu-ray Players
Surround sound budget AV system
Sony launches its first new 4K Blu-ray player in over five years – and it's good and bad news
A stack of Blu-ray cases on a wooden shelf
Sony announces that it will officially end production of recordable Blu-ray discs in February
A still from Paramount Pictures' Gladiator 2 with Paul Mescal kneeling in an arena with sand running through his fingers.
Gladiator II is available to buy digitally now – but there's a better way to get it
panasonic ub820 black friday deal graphic
Ditch streaming and take ownership back this Black Friday as our favourite 4K Blu-ray player drops by $100
Panasonic DP-UB820EB
Best Blu-ray players 2024
Deadpool and Wolverine limited edition Blu-ray on a white background
Disney has announced that two of its upcoming 4K Blu-rays will include Dolby Vision – and it's good news for Marvel and Alien fans
Latest in News
Sony WF-C710N earbuds lined up in different finishes
They’re official! Sony finally takes the wraps off its WF-C710N budget wireless earbuds
A flower on a TV screen with a gem in the middle.
TCL's new Mini LED TV range comes with huge brightness gains, reduced blooming and souped-up sound
Sony WH-1000XM4 on a table with a plant
Some of our favourite-ever five-star wireless headphones have plummeted to nearly half price – £172 off!
RCA Roku TV 24-inch (RK24HF1) small TV
My favourite kitchen TV has dropped to under £100 for Amazon Spring Deal Days
Sony XR-48A90K
Amazon has slashed the price of this five-star Sony OLED, but we have found an even better deal
Fiio FX17 in-ear headphones
Fiio's flagship in-ear headphones are packed full of drivers to put your music in pole position