Tidal will reportedly make mass staff cuts (again) as it looks to operate 'like a startup'

Tidal Promo Banner
(Image credit: Tidal)

Tidal is reportedly laying off as much as a quarter of its workforce less than a year after reducing its workforce by 10 per cent.

That is according to a report by Fortune, which claims to have seen a note that Tidal CEO Jack Dorsey sent to staff yesterday morning regarding the new mass cuts.

The note supposedly states that Tidal needs to operate with a “much smaller team” and “like a startup again”, reading: “We’re going to part ways with a number of folks on our team… we’re going to lead with engineering and design, and remove the product management and product marketing functions entirely. We’re reducing the size of our design team and foundational roles supporting Tidal, and we will consider reducing engineering over the next few weeks as we have more clarity around leadership going forward.”

A Tidal spokesperson confirmed to Fortune that the streaming service company is “going to be smaller, focus on fewer things, and move with a relentless approach to product development.”

According to the report, Dorsey’s note does not specify how many employees will be let go, however speculations are that it could be around 100, reducing its employee count to roughly 300. That reduction is considerably bigger than the one in December 2023, which was part of the large cost-saving measures taken by its parent company Block. Currently, Tidal accounts for about three and a half per cent of Block’s employees. Block, co-founded by former Twitter CEO Jack Dorsey and also the owner of point-of-sale system Square and Australian digital payment platform Afterpay, bought the majority ownership of Tidal in 2021.

Before that, it was owned by British-American holding company Project Panther Bidco, which acquired the Scandinavian public tech company Aspiro shortly after it launched Tidal in 2014 with hip-hop star Jay-Z.

So what does that mean? Well, nothing yet, although waves of lay-offs never look great, as the likes of Spotify, Amazon and Microsoft will know after their headcount cuts last year. The hi-res streaming service has been through a big change this year, having restructured and simplified its subscription tiers in April. It no longer locked its hi-res, lossless and spatial audio content behind a £20/$20-per-month “HiFi Plus” subscription, moving instead to a single, all-in "Individual" user plan costing a Spotify-matching £11/$11 per month.

MORE:

Tidal is definitely lossless, and my mate can prove it

I just re-reviewed Spotify – here are 3 things it now needs to beat Apple, Tidal et al

Hi-res music streaming services compared: which should you subscribe to?

Becky Roberts

Becky is the managing editor of What Hi-Fi? and, since her recent move to Melbourne, also the editor of the brand's sister magazines Down Under – Australian Hi-Fi and Audio Esoterica. During her 11+ years in the hi-fi industry, she has reviewed all manner of audio gear, from budget amplifiers to high-end speakers, and particularly specialises in headphones and head-fi devices. In her spare time, Becky can often be found running, watching Liverpool FC and horror movies, and hunting for gluten-free cake.

Read more
A woman with purple hair enjoying music on her blue headphones
Spotify HiFi: release date, price and feature rumours for the expected Music Pro add-on
Spotify screenshot banner image
Spotify Hi-Fi quality and gig benefits expected in 2025 via $6 Music Pro add-on
Hi-res music streaming services compared
Hi-res music streaming services compared: is Tidal, Qobuz, Amazon or Apple Music better?
Presto music screenshot
There's a new music streaming service in town – and it promises to pay artists a lot more
The Samsung Galaxy S22 Plus held in front of a yellow surface. On screen is 'Heat Waves' by Glass Animals on Tidal.
Best music streaming services 2025: free streams to hi-res audio
Spotify screenshot banner image
UK music sales hit a 20-year high in 2024 as streaming dominates
Latest in Music Streaming
Spotify screenshot banner image
Spotify Hi-Fi quality and gig benefits expected in 2025 via $6 Music Pro add-on
System of a Down Toxicity album cover
I use this acclaimed album for testing all the time – you should use it to rock your system's world
Bjork Post album cover
Treat your hi-fi system to these 11 incredible albums celebrating their 30th birthday this year
Amazon Music Screenshot
Amazon Music just lost its biggest selling point with its latest price hike
Gregory Alan Isakov with the Colorado Symphony Orchestra
What Hi-Fi? reviewers share their favourite-ever albums for testing hi-fi
Presto music screenshot
There's a new music streaming service in town – and it promises to pay artists a lot more
Latest in News
The Xiaomi Buds 5 Pro in a black carry case, next to white and silver carry cases, on a grey background.
The world's first wi-fi earbuds are here... but there's a catch
Sony WH-1000XM5 on a table
This latest Sony WH-1000XM6 leak suggests they will launch soon
JBL Bar 1300 soundbar system
Save hundreds on this wireless JBL Dolby Atmos soundbar system
Members of Pink Floyd crouching down wreathed in smoke at Pompeii.
The iconic 1972 concert film 'Pink Floyd: Live At Pompeii' has been remastered for 4K IMAX
Pro-Ject AC/DC Turntable
Pro-Ject's AC/DC Turntable wants to put your vinyl on the highway to heaven, not hell
LG C5 on a unit with the webOS home page on screen
LG announces pricing for its 2025 OLED TVs, and it's a promising first sign