Tidal will reportedly make mass staff cuts (again) as it looks to operate 'like a startup'

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Tidal is reportedly laying off as much as a quarter of its workforce less than a year after reducing its workforce by 10 per cent.

That is according to a report by Fortune, which claims to have seen a note that Tidal CEO Jack Dorsey sent to staff yesterday morning regarding the new mass cuts.

The note supposedly states that Tidal needs to operate with a “much smaller team” and “like a startup again”, reading: “We’re going to part ways with a number of folks on our team… we’re going to lead with engineering and design, and remove the product management and product marketing functions entirely. We’re reducing the size of our design team and foundational roles supporting Tidal, and we will consider reducing engineering over the next few weeks as we have more clarity around leadership going forward.”

A Tidal spokesperson confirmed to Fortune that the streaming service company is “going to be smaller, focus on fewer things, and move with a relentless approach to product development.”

According to the report, Dorsey’s note does not specify how many employees will be let go, however speculations are that it could be around 100, reducing its employee count to roughly 300. That reduction is considerably bigger than the one in December 2023, which was part of the large cost-saving measures taken by its parent company Block. Currently, Tidal accounts for about three and a half per cent of Block’s employees. Block, co-founded by former Twitter CEO Jack Dorsey and also the owner of point-of-sale system Square and Australian digital payment platform Afterpay, bought the majority ownership of Tidal in 2021.

Before that, it was owned by British-American holding company Project Panther Bidco, which acquired the Scandinavian public tech company Aspiro shortly after it launched Tidal in 2014 with hip-hop star Jay-Z.

So what does that mean? Well, nothing yet, although waves of lay-offs never look great, as the likes of Spotify, Amazon and Microsoft will know after their headcount cuts last year. The hi-res streaming service has been through a big change this year, having restructured and simplified its subscription tiers in April. It no longer locked its hi-res, lossless and spatial audio content behind a £20/$20-per-month “HiFi Plus” subscription, moving instead to a single, all-in "Individual" user plan costing a Spotify-matching £11/$11 per month.

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Becky Roberts

Becky is the managing editor of What Hi-Fi? and, since her recent move to Melbourne, also the editor of Australian Hi-Fi magazine. During her 10+ years in the hi-fi industry, she has reviewed all manner of audio gear, from budget amplifiers to high-end speakers, and particularly specialises in headphones and head-fi devices. In her spare time, Becky can often be found running, watching Liverpool FC and horror movies, and hunting for gluten-free cake.