New iPads and iPhone 13 hit by Apple Music bug – but there's a fix

New iPads and iPhone 13 hit by Apple Music bug – but there's a fix
(Image credit: Apple)

Tech giant Apple has released a fix for a (pretty annoying) bug preventing a "limited number" of iPhone 13 users from playing music.

As reported by MacRumours, some customers were unable to able to access their Apple Music‌ catalog, Apple Music settings or Apple Music Sync Library after restoring from an iCloud backup. 

The glitch appeared to affect the company's newest devices, namely the iPhone 13, 13 mini, iPhone 13 Pro and iPhone 13 Pro Max smartphones, as well as some iPad 9 and iPad mini 6 tablets.

Thankfully, Apple has wasted no time in releasing a "minor software update" that fixes the pesky bug. As per the new support page, users should update their device by going to 'Settings', selecting 'General' and tapping 'Install Now'. Once the device has restarted, Apple Music should be back to normal.

The Apple iPhone 13 went on sale last week and models are selling out fast. The wait for the Pro and Pro Max models is currently around six weeks, with delivery estimated between 26th October – 2nd November.

Apple warned of stock shortages back in July, so it's no great surprise, especially when you factor in the ongoing global chip shortage that has constricted the availability of everything from electric cars to games consoles like the PS5

Nobody knows quite how long the chip shortage will last, but one things's for sure: fixing it will require more than a software patch.

MORE:

Considering an upgrade? Check out our iPhone 13 vs iPhone 12 guide

Want to go big? iPhone 13 Pro Max vs iPhone 12 Pro Max guide

After a new iPad? Apple iPad 9: release date, price, specs, and more news

Tom is a journalist, copywriter and content designer based in the UK. He has written articles for T3, ShortList, The Sun, The Mail on Sunday, The Daily Telegraph, Elle Deco, The Sunday Times, Men's Health, Mr Porter, Oracle and many more (including What Hi-Fi?). His specialities include mobile technology, electric vehicles and video streaming.

Read more
iPhone 16e on white background screen
The iPhone 16e could be a fantastic music player – but we have some big questions
Apple Music Voice Plan
Apple Music lossless: which devices will (and won't) play lossless and Spatial Audio
iPhone 16 Plus smartphone
Got an old iPhone? We'll help you decide on how to upgrade
Apple AirPods Max
Apple AirPods Max tips: how to pair, reset, charge, maximise battery life and more
Apple Music new releases and playlists on desktop app
Hurry! Sensational streaming deal gets you six months of Apple Music for just $2.99
4K TV streamer: Apple TV 4K
The Apple TV’s projector-friendly software update is now available
Latest in Smartphones & Tablets
Samsung Galaxy S25 Ultra smartphone
Samsung Galaxy S25 Ultra
a series of ipad airs on a blue background
There's already a new Apple iPad Air – but it's not got a key Pro feature we want
a series of ipad airs on a blue background
iPad Air M3 vs iPad Pro M4: what's the difference?
iPhone 16 Plus smartphone
Got an old iPhone? We'll help you decide on how to upgrade
iPhone 16e in black and white on a white background
iPhone 16e vs Sony Xperia 10 VI: what are the differences?
A blue iPhone 16 pictured next to a white iPhone 16e
The iPhone 16e's downgrades are in all the right places if, like me, movies on the move are your priority
Latest in News
The AirPods 4 and AirPods Pro 2 in their charging cases standing side by side on a wooden surface with a hand out flat behind them.
All three current in-ear AirPods are up to 32% off at Amazon – here's which pair you should buy
JBL Charge 6 in red with carry strap
JBL upgrades two of our favourite Bluetooth speakers with bigger sound, longer battery life and more durable designs
KK DVD collection
'Laser rot' has rendered millions of Warner Bros DVDs unplayable – but you may be able to have them replaced
Damian Penaud of France runs with the ball during a Guinness Six Nations 2025 match in February
Ireland vs France live stream — how to watch Six Nations 2025 match online now, team news
Google TV Streamer
The Google TV Streamer just fixed its biggest flaw
philips gamepix 800 smart on white background
Philips' new gaming projector has some impressive specs – but it also faces some stiff competition