British music fans are well served by streaming services, says new report

Spotify
(Image credit: Spotify)

An initial report by the Competition and Markets Authority (or CMA for short) has concluded that the music streaming industry isn’t harming consumers, despite only a handful of key players such as Spotify and Apple Music dominating the music streaming market.

The competition watchdog has found that “neither labels nor streaming services appear to be making sustained excess profits”, despite the concentrated streaming market and with only three major record labels in the recorded music sector.

On the contrary, the CMA has said that the market is “delivering good outcomes for consumers''. This challenges the initial suspicion that the sector was not working in the best interest of British consumers, taking advantage of the UK’s “love affair” with music.

This finding also has a knock-on effect for artists, who have long voiced their issues with royalties and unfair payments on music streaming platforms. This verdict actually may play in favour of the streaming services, as the allegations that they are excessively profiting by underpaying artists appear to be disproved by this investigation. 

However, interim chief of the CMA, Sarah Cardell, says that there are still concerns over artists’ treatment even if consumers are being treated fairly. With the study continuing to receive feedback until 19th August, there may still be changes to the final report yet. 

MORE:

Best music streaming services

Hi-res music streaming services compared: which should you sign up for?

Check out the What Hi-Fi? Playlist for September 2022

Senior Staff Writer

Lewis Empson is a Senior Staff Writer on What Hi-Fi?. He was previously Gaming and Digital editor for Cardiff University's 'Quench Magazine', Lewis graduated in 2021 and has since worked on a selection of lifestyle magazines and regional newspapers. Outside of work, he enjoys gaming, gigs and regular cinema trips.

Read more
Spotify screenshot banner image
UK music sales hit a 20-year high in 2024 as streaming dominates
The Samsung Galaxy S22 Plus held in front of a yellow surface. On screen is 'Heat Waves' by Glass Animals on Tidal.
Best music streaming services 2025: free streams to hi-res audio
A woman flicking through stacks of vinyl records in a Rough Trade shop.
Vinyl records and music streaming both hit landmark highs – but the one growing faster in revenue may surprise you
Spotify SCREENSHOT
Best free music apps 2025: free ways to stream music on Android and iPhone
Presto music screenshot
There's a new music streaming service in town – and it promises to pay artists a lot more
Hi-res music streaming services compared
Hi-res music streaming services compared: is Tidal, Qobuz, Amazon or Apple Music better?
Latest in Music Streaming
Qobuz
Qobuz reveals average payout per stream – and claims it is higher than rivals
George Benson Give Me the Night album cover
This Quincy Jones-produced disco tune has become my go-to test track – and taught me a valuable lesson about hi-fi, too
A woman flicking through stacks of vinyl records in a Rough Trade shop.
Vinyl records and music streaming both hit landmark highs – but the one growing faster in revenue may surprise you
Apple Music Classical
Apple Music Classical lands on the web – but there's bad news for Mac users
Nirvana In Utero album cover
11 of the best closing tracks for testing your headphones or hi-fi system
Spotify updates its homescreen
An agonising timeline of our eight-year wait for lossless Spotify HiFi streaming
Latest in News
Sony WF-C710N earbuds lined up in different finishes
They’re official! Sony finally takes the wraps off its WF-C710N budget wireless earbuds
A flower on a TV screen with a gem in the middle.
TCL's new Mini LED TV range comes with huge brightness gains, reduced blooming and souped-up sound
Sony WH-1000XM4 on a table with a plant
Some of our favourite-ever five-star wireless headphones have plummeted to nearly half price – £172 off!
RCA Roku TV 24-inch (RK24HF1) small TV
My favourite kitchen TV has dropped to under £100 for Amazon Spring Deal Days
Sony XR-48A90K
Amazon has slashed the price of this five-star Sony OLED, but we have found an even better deal
Fiio FX17 in-ear headphones
Fiio's flagship in-ear headphones are packed full of drivers to put your music in pole position