LG's flagship OLED TVs now come with a five-year warranty

LG's flagship OLED TVs now come with a 5-year warranty
(Image credit: Future / Ori and the Will of the Wisps, Xbox Game Studios)

LG's premium OLED TVs now come with a five-year warranty, so any defects within that time period will be fixed free of charge.

It applies to the LG OLED G1 (above), which comes in 55-, 65- and 75-inch sizes, and the OLED Z1 8K set, which comes in 77- and 88-inch sizes.

The warranty starts from the date you buy the TV. It covers parts and labour for the first year after purchase, and a free panel service for the five-year period.

The 65-inch version of the G1 bowled us over, earning five stars in our review. It boasts a beautiful, punchy, sharp picture with tons of detail and a better remote control. About the only downside we could find was the lack of feet or stand in the box, and the slightly underwhelming audio performance. But that can always be righted by adding a soundbar or surround sound system.

It's interesting that the C1 OLED, which sits just below the G1 in LG's 2021 OLED range, doesn't get the same warranty. Could this be another way in which LG is attempting to encourage purchasers to step up to the next model?

We haven't tested the Z1. But considering it's an 8K monster, it's sure to deliver tons of fun.

Th G1 range starts at £2000, while the Z1 will set you back a cool £20,000 for the 77 incher, and £30,000 for the 88-inch model. For that money, we'd certainly want any problems fixed by our own personal batman.

MORE:

Look at the best TVs around

Ready for a deep dive? LG 2021 TV lineup: everything you need to know

Compare that with the full Samsung 2021 TV line-up

What Hi-Fi?

What Hi-Fi?, founded in 1976, is the world's leading independent guide to buying and owning hi-fi and home entertainment products. Our comprehensive tests help you buy the very best for your money, with our advice sections giving you step-by-step information on how to get even more from your music and movies. Everything is tested by our dedicated team of in-house reviewers in our custom-built test rooms in London, Reading and Bath. Our coveted five-star rating and Awards are recognised all over the world as the ultimate seal of approval, so you can buy with absolute confidence.

Read more about how we test

  • What Hi-Fi? said:
    There's now another reason to buy an LG OLED TV – a five-year panel warranty on its more premium sets.

    LG's flagship OLED TVs now come with a five-year warranty : Read more
    I thought they always did! Anyway why wouldn’t they come with a 5 year warranty?
    Reply
  • Stuart.W.D
    gel said:
    I thought they always did! Anyway why wouldn’t they come with a 5 year warranty?
    I bought last years LG CX which came with a 5 year warranty. So it's not new to LG Oleds here in Ireland.
    Reply
  • Stuart.W.D said:
    I bought last years LG CX which came with a 5 year warranty. So it's not new to LG Oleds here in Ireland.
    I am 99 per cent sure the LG 8K OLed TVs have always come with a 5 year warranty too. And John Lewis wouldn’t sell the G model without a 5 year warranty, so this thread really confuses me.
    Reply
  • Stuart.W.D
    gel said:
    I am 99 per cent sure the LG 8K OLed TVs have always come with a 5 year warranty too. And John Lewis wouldn’t sell the G model without a 5 year warranty, so this thread really confuses me.
    I agree Gel. I think any TV over a grand which comes without a 5 year warranty makes bad business and is a deal - breaker for almost everyone! The article has bamboozled me also 🤔 You would always expect flagship products to come with a 5 year warranty..
    Reply
  • Stuart.W.D said:
    I agree Gel. I think any TV over a grand which comes without a 5 year warranty makes bad business and is a deal - breaker for almost everyone! The article has bamboozled me also 🤔 You would always expect flagship products to come with a 5 year warranty..
    I know. The only thing I can think is that it’s an old article piece.
    Reply
  • I think this is where the article originated from:

    https://www.techradar.com/nz/news/lg-oled-tvs-now-come-with-a-five-year-warranty-but-not-all-of-them
    But it makes no sense! :)
    Reply
  • I think they are referring to buying off the actual LG website and not other retailers. See here:

    https://www.lg.com/uk/tvs/lg-oled77g16la?cmpid=2021HQSEM_OLED-TV_UK_Google_All-campaign_Sitelink_s0007_pc_2021&gclid=EAIaIQobChMI3eKz2d2R8QIVw6fVCh1xJgTcEAAYASABEgJTOfD_BwE&gclsrc=aw.ds
    Reply
  • I think they are saying that the warranty on the LG websites covers all panel issues eg screen burn, for 5 years and this is a new thing. Whereas buying from the like of John Lewis you pay extra for all screen issues on top. Not a bad thing then. (y)
    Reply
  • The c model comes with standard 12 months warranty on LG website still:

    https://www.lg.com/uk/support/warranty
    Reply
  • Stuart.W.D
    Yes that would be new regarding the screen burn cover! 👍🏻
    Reply