LG 3D adverts ruled to have been misleading

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published

The ASA has told LG to withdraw offending ads and to make it clearer that its sets use passive 3D technology

LG 3D TV

LG has been told to withdraw some of its existing 3D TV adverts and make it clearer that the company's TVs use passive 3D technology.

The ruling, by the Advertising Standards Authority (ASA), stated that certain ads, which described the passive 3D TVs as "full HD 3D", were misleading.

The text of the ruling stated: "We considered that the fact that the LG 3D TV used passive technology to achieve the Full HD effect was likely to be [a] factor that would affect a consumer's decision to purchase the product.

"We therefore considered that, without further qualification to indicate that the Full HD resolution was delivered using passive technology, ads... were misleading."

Samsung Electronics, LG's Korean rival, brought the claim, arguing that the use of "Full HD 3D picture", "FULL HD 1080p" and "HD 1080p" were misleading in adverts for 3D TVs where passive technology – which halves the resolution when watching 3D content – is used.

Samsung also challenged LG to substantiate its claim that "you can sit where you want, how you want and you'll still get the same immersive viewing experience".

This claim was not upheld, the ASA ruling in LG's favour by arguing the TV could be viewed in 3D by the average consumer in a realistic viewing position.

The offending ads have been removed, with LG told "to make clear that its product uses passive 3D technology".

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Joe Cox
Joe Cox
Content Director

Joe is the Content Director for What Hi-Fi? and Future’s Product Testing, having previously been the Global Editor-in-Chief of What Hi-Fi?. He has worked on What Hi-Fi? across the print magazine and website for almost 20 years, writing news, reviews and features on everything from turntables to TVs, headphones to hi-fi separates. He has covered product launch events across the world, from Apple to Technics, Sony and Samsung; reported from CES, the Bristol Show, and Munich High End for many years; and written for sites such as the BBC, Stuff, and the Guardian. In his spare time, he enjoys expanding his vinyl collection and cycling (not at the same time).