I’m shocked Apple quietly dropped wired listening on the new AirPods Max, but there is a workaround

Apple AirPods Max 2024 in blue finish on bookshelf
(Image credit: What Hi-Fi?)

Apple’s release of its refreshed AirPods Max over-ear headphones in September 2024 wasn’t exactly thrilling, with the new pair merely a ‘soft’ update on the originals that launched in 2020. Sure, it brought USB-C to the table (necessarily bringing its proprietary Lightning connector ever closer to extinction) and introduced a handful of new colours that are, in my opinion, swankier than the original’s choice of finishes. But we didn’t get anything on our AirPods Max 2 wishlist – better battery life, an improved foldable design and case or improved Android support, to mention a few.

Actually, no design or specification upgrades were anywhere to be seen, which was perhaps a pity considering the age of the originals, but certainly not the end of the world considering how strong Apple’s headphones remain across the sound quality, noise-cancelling performance and physical design departments. That they still hold up pretty well in those respects – and against handfuls of rivals that have arrived in the years since – is indeed a testament to that original design.

But only several weeks after the 'AirPods Max 2' announcement, in the lead-up to Christmas, did I begin to suspect that Apple had actually downgraded one aspect of the headphones. One of the features near the top of our wishlist for next-gen Max was the ability to listen to the Max wired even when the battery is dead.

If you wanted to use the original (Lightning) AirPods Max in a wired capacity, the only way to do so was using Apple’s Lightning-to-3.5mm cable, and even then it didn’t work in passive mode: if their battery was dead, the headphones were useless. I should say that this is the somewhat impractical case with other wireless headphones, such as the Focal Bathys and Bowers & Wilkins Px7, which too have been designed so that the drivers require power to work regardless of whether the headphones are being used wirelessly or wired. (If you’re interested, you can read why some adopt that method here.) Related, I also would’ve liked the AirPods Max to support hi-res audio through its cable, not least considering the Apple Music service supports lossless streaming – but that’s another thing entirely.

Not only did Apple not bless the Max 2 with either (in my mind) improvement – fair enough, to some extent – but it seems to have made wired listening worse. How? By possibly getting rid of it altogether. That’s right, as it stands, you cannot listen to the USB-C AirPods Max wired directly to either 3.5mm or USB-C sources. Not fair enough, to any extent.

I had reasonably presumed that, similar to how you would listen wired through the outgoing Lightning model, you could simply use a USB-C-to-3.5mm cable. While Apple doesn’t currently make one (it did make a Lightning-to-3.5mm cable one), they do exist and are even supplied by other wireless headphones such as the Sonos Ace and JBL Tour Pro 3. When my Max 2-toting colleague tried one such cable between the new Max and a MacBook Air, selecting the latter's “External Headphones” option in the sound settings (so it does recognise that something is plugged in), no music came through the headphones. Apple makes a USB-C-to-3.5mm jack adapter that I thought would also be handy for wired listening, and then there's the double-ended USB-C charging cable that comes with the Max. But nope, no audio that way either.

How about (and this really would be a faff!) a Lightning-to-3.5mm cable attached to a Lightning-to-USB-C adaptor? Admittedly a mislaid adaptor has prevented me from trying that one out, but my hopes are slim considering the results of the above experimentation.

There’s no mention of wired audio on the official product page, nor can I find any similar USB-C version of the wording of this statement on Apple’s support page: “You can use your AirPods Max with a Lightning port to connect to analogue audio sources such as the in-flight entertainment system on a plane: Plug a Lightning to 3.5mm Audio Cable into your AirPods Max to use them in wired mode.”

In the switch from Lightning to USB-C, has Apple actually detached the charging port from the audio circuitry?

Following similar efforts themselves, some people have taken to Reddit and other forums to express their frustration, with more than one reporting that Apple Support has confirmed to them the lack of compatibility. Naturally What Hi-Fi? has reached out to Apple to clarify the situation, but we are yet to receive an answer on that particular matter. I will update this piece as soon as we do.

An imperfect workaround

white bluetooth transmitter on a white background

(Image credit: Twelve South)

The hope is that this isn’t a hardware limitation and Apple hasn't wired the USB-C port solely to the charging circuit. Might Apple then be able to rectify this backwards step through some sort of software update or by launching its own magic (!) USB-C-to-3.5mm cable?

The question is, even if Apple was able to re-furnish the Max design with wired listening, would it... well... bother? For one, I wouldn’t imagine the lack of wired listening is a deal-breaker for the majority of owners – many will likely not have even realised. Also, despite the proven quality of the AirPod Max’s drivers and engineering, the company hasn’t exactly prioritised top-level audio at every turn, what with the aforementioned matter of its Lightning-to-3.5mm audio cable not supporting lossless audio, plus the fact it has chosen not to support higher-quality Bluetooth codecs (only the standard AAC).

For now at least, there is a workaround that, while far from ideal, will allow you to listen to a plane’s in-flight entertainment system or another legacy audio device through your AirPod Max 2, and that is to purchase a Bluetooth transmitter, like the Twelve South Airfly, which is actually sold on Apple's online store (and other retailers). That would plug into the 3.5mm device and wirelessly send its audio signal to the AirPods Max via Bluetooth, just as any Bluetooth-toting source device would. It would solve the AirPod Max’s incompatibility with such devices, although it isn’t much of a silver lining for owners who care for wired listening due to the improved sound quality a direct wired connection can bring.

Before Apple moves any further forward with its AirPods line, I really hope it addresses this uncharacteristic backward step. Because while the AirPods Max remain brilliant wireless headphones in many respects (sound, build and ANC), they do now lag behind in some areas (battery life) and without wired listening, aren't even the complete package they were four years ago.

MORE:

Apple Music lossless: which devices will (and won't) play lossless and Spatial Audio

Travel like a What Hi-Fi? editor with these 5 portable audiophile devices

I flew across the world and this rarely-seen wireless earbuds feature was an unexpected saviour

Best headphones 2025 – our expert picks of every type

Becky Roberts

Becky is the managing editor of What Hi-Fi? and, since her recent move to Melbourne, also the editor of the brand's sister magazines Down Under – Australian Hi-Fi and Audio Esoterica. During her 11+ years in the hi-fi industry, she has reviewed all manner of audio gear, from budget amplifiers to high-end speakers, and particularly specialises in headphones and head-fi devices. In her spare time, Becky can often be found running, watching Liverpool FC and horror movies, and hunting for gluten-free cake.

Read more
Blue AirPods Max 2 in hand
AirPods Max 2: everything you need to know about the 2024 Apple headphones
Apple AirPods Max
Apple AirPods Max tips: how to pair, reset, charge, maximise battery life and more
Apple Music Voice Plan
Apple Music lossless: which devices will (and won't) play lossless and Spatial Audio
Black AirPods Max on a sideboard next to potted plants
Best AirPods Max alternatives 2025: amazing options picked by our experts
AirPods Pro 2 on a chair outside
Should you buy AirPods? Are Apple's headphones worth it?
Apple AirPods Max, AirPods Pro 2 and AirPods 3 in a row on desk with records
Best AirPods 2025: Apple's wireless headphones ranked and rated
Latest in Headphones
A close-up of the FiiO FT7 headphones' earcups.
FiiO's FT7 flagship headphones take the fight to pricier rivals
Meze Audio Poet
Meze's open-back Poet cans arrive, and they want to bring your music alive
Grado Signature S950 on a black background
Grado's open-back headphones boast upgraded drivers and Brazilian walnut earcups for a "refined, balanced sound"
Noise cancelling headphones: Bowers & Wilkins Px7 S2e
Ask The Industry: Bose, Sennheiser and other headphone experts explain how active noise cancellation can hurt sound quality
AirPods 3 vs AirPods 4 graphic
Apple AirPods 4 vs AirPods 3: what's new and should you upgrade?
Audio Technica ATH-CC500BT2
Audio-Technica's novel wireless headphones aim for high-quality audio and a comfortable fit wherever you go
Latest in Features
A blue iPhone 16 pictured next to a white iPhone 16e
The iPhone 16e's downgrades are in all the right places if, like me, movies on the move are your priority
iPhone 16e on white background screen
The iPhone 16e could be a fantastic music player – but we have some big questions
Apple HomePod 2 vs Apple HomePod
The affordable iPhone 16e is all well and good, but where's my new HomePod, Apple?
Bowers & Wilkins Zeppelin Pro Edition wireless speaker
The B&W Zeppelin Pro Edition makes a glaring omission – but it doesn't detract from its five-star performance
a woman holds a phone to her ear, looking intensely to the right of the screen
Now Showing: 7 discs we’ve been using to test out the latest TV and AV kit
3 audio Temptations to look out for at the Bristol Hi-Fi Show 2025
  • peterweddell
    Happy I came across this article. I own the original lightning ones and was half considering changing for the usb c convenience (mental, I know) but this is a game changer. As i travel for work the majority of use for my AirPod Max is on the plane….absolutely no way I’d be swapping them now. Thank you!
    Reply