Don't be like me! Ignoring your wireless earbuds app means you're missing out on performance and features

An iPhone on a sofa with the Technics Connect app on screen, with a pair of Technics earbuds next to it
(Image credit: Future)

I need to get something off my chest. While I use my Technics EAH-AZ60M2 noise-cancelling wireless earbuds practically each and every day to drown out the screeching of the tube on my morning commute or to blast some tunes while I load the dishwasher, I have neglected an integral aspect of these headphones.

After growing frustrated by the touch controls on these buds, and wondering why they offered only noise-cancelling and transparency mode, but not a standard in-between option, the realisation hit that I hadn't downloaded the dedicated Technics Audio Connect app. I quickly rectified this and immediately found I hadn't been using these earbuds to their full potential. 

Immediately I was hit with an update which cited improved performance; and I'm not sure if this is a mere placebo effect, but I do feel as though the buds sound slightly more engaging and dynamic than they did pre-update. Furthermore, I found all of the touch control settings that I presumed were non-customisable; spoiler alert, I presumed wrong. 

There were features in the app I didn't know my buds offered, including a handy "Find headphones" button in case I lose them, an option to prioritise either sound quality or stable connectivity, Bluetooth multipoint settings and a scale to adjust how extreme the noise cancelling is. 

I ended up spending more time in the app than I had initially anticipated. I tweaked the EQ and amended the above settings to improve my experience, and it made me wonder why I hadn't delved into this app sooner. Truth be told, I had just hooked the earbuds up to my iPhone via Bluetooth and never looked back – which, I assume, is pretty much what the average user does when they get a new pair of buds.

I am now better informed – and I am here to warn you against skipping the crucial step of downloading and configuring the app; you might not be getting every feature your earbuds offer. It may not be the most exciting task, but it will also most likely improve how your buds sound – which is the most important aspect after all. 

MORE:

Read our full Bowers & Wilkins Pi8 review

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Senior Staff Writer

Lewis Empson is a Senior Staff Writer on What Hi-Fi?. He was previously Gaming and Digital editor for Cardiff University's 'Quench Magazine', Lewis graduated in 2021 and has since worked on a selection of lifestyle magazines and regional newspapers. Outside of work, he enjoys gaming, gigs and regular cinema trips.