Hi Fi Decision July 29, 2008 22:22
After reading the official comment from Cyrus I did indeed 'go back immediately' to my retailer who contacted Cyrus and told me my CD8Se would need to go back for a software update which would only take 3 days.. I telephoned the Service team at Cyrus who spoke to their R and D team, called me back and indeed confirmed the player needed to sent back in to Cyrus for a software update. I also commented that the player 'cracked' intermittantly and Cyrus said they were aware some players had this fault although did not want to comment what this fault was but mentioned a possible clock error. My retailer has offered me a new player as an alternative to sending mine away on my insistance. However if I have been receiving 'mixed messages' as Peter puts it, it has been from Cyrus and my dealer (after they talked to Cyrus).
Clare Newsome July 29, 2008 14:37
And here are the comments from Cyrus:
http://whathifi.com/News/Cyrus-claims-no-reliability-issues-with-the-CD-8-SE/
Clare Newsome July 29, 2008 09:51
Sorry, in deleting an abusive comment from someone I accidentally cut a comment from Hi-fi Decision on the build quality of the new SE players.
Look out for a news story on the issue shortly, as we've gone back to Cyrus for official comment.
neerajvatsa July 28, 2008 18:46
High praise indeed !! Now I cant decide between this one and Naim CD5i. Its definitely on my audition list. I am also hearing Naim CD5i is not good for long listen which is putting me off.
The Kandy K2 CD player is well worth a listen, but the competition is tough
The CD5i gets a lick of paint in the shape of the MkII (actually called the CD5 'i' with an italic slant), getting even more refinement and dynamics